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Article Name : | | EFFECT OF HRM PRACTICES ON JOB SATISFACTION AND CUSTOMER SATISFACTION IN PUBLIC SECTOR BANKS | Author Name : | | Dr. V. G. Geetha | Publisher : | | Ashok Yakkaldevi | Article Series No. : | | ROR-5644 | Article : | | | Author Profile | Abstract : | | The Human Resource Management is important for banks because banking is a service industry. Management of people and management of risk are two key challenges faced by banks. Efficient risk management may not be possible without efficient and skilled manpower. | Keywords : | | - Human Resource Management,Job satisfaction,
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