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Qualis Capes / BRAZIL as B3

Article Details ::
Article Name :
VALUE ADDED SERVICE QUALITY IN E- BANKING – A CRITICAL ANALYSIS
Author Name :
Jenoba P. and Dr. S. Nadarajan
Publisher :
Ashok Yakkaldevi
Article Series No. :
ROR-5281
Article :
Author Profile
Abstract :
The service quality provided by the financial institutions included basic service quality or core service quality value added service quality and critical service quality.
Keywords :
  • Value Added service quality (VASQ),e-banking,
 
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