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Article Name : | | CONCEPTUALIZATIONS AND MEASUREMENTS OF SERVICE QUALITY: MAJOR ISSUES | Author Name : | | Ruksana Sultana | Publisher : | | Ashok Yakkaldevi | Article Series No. : | | ROR-3817 | Article : | | | Author Profile | Abstract : | | Service quality, an attribute, cannot be measured and tested in a straight forward manner like any quantitative observation, the variable. | Keywords : | | - Service Quality,Attribute,
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