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Qualis Capes / BRAZIL as B3

Article Details ::
Article Name :
A STUDY ON QUALITY OF HEALTH CARE SERVICE PROVIDED BY A LEADING PRIVATE HOSPITAL IN TAMILNADU
Author Name :
M. Kirubaharan and Dr. K. Karthikeyan
Publisher :
Ashok Yakkaldevi
Article Series No. :
ROR-3342
Article :
Author Profile
Abstract :
This paper investigates the perception and expectation of patients regarding health care services provided by leading private hospital in Tamilnadu by using service quality gap model.
Keywords :
  • Expectation,Perception,
 
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