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Qualis Capes / BRAZIL as B3

Article Details ::
Article Name :
PROPOSTA DE OTIMIZAÇÃO NO PROCESSO DE ATENDIMENTO AO CLIENTE: ESTUDO DE CASO NA EMPRESA PEIXARIA ZAGAIA
Author Name :
Gabriel Garces Monteiro,Nivaldo Santos de Lima, Ruth Yara Batista dos Santos, Odiléa Monteiro de Carvalho and Marcello Pires Fonseca.
Publisher :
Ashok Yakkaldevi
Article Series No. :
ROR-2420
Article :
Author Profile
Abstract :
This paper aims to present proposals for optimizing customer service process in company PeixariaZagaia, it means provide opportunities for the organization to understand and adopt th best way to serve its customers in the pursuit of satisfaction. The current process of change in organizations is generating paradigms break in social.
Keywords :
 
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