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            | Article Name : |  |  | CUSTOMER RELATIONSHIP MANAGEMENT (CRM) |  | Author Name : |  |  | Mr. Goudappa |  | Publisher : |  |  | Ashok Yakkaldevi |  | Article Series No. : |  |  | ROR-15342 |  | Article : |  |  |  | Author Profile |  | Abstract : |  |  | ustomer relationship management is spelled CRM. It is defined as the process of interacting with customers through various channels of communication. |  | Keywords : |  |  | Customer Relationship Management,,Customer Retention,,customer loyalty,,Satisfaction.,
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