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Article Name : | | CUSTOMER RELATIONSHIP MANAGEMENT (CRM) | Author Name : | | Mr. Goudappa | Publisher : | | Ashok Yakkaldevi | Article Series No. : | | ROR-15342 | Article : | | | Author Profile | Abstract : | | ustomer relationship management is spelled CRM. It is defined as the process of interacting with customers through various channels of communication. | Keywords : | | - Customer Relationship Management,,Customer Retention,,customer loyalty,,Satisfaction.,
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