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Qualis Capes / BRAZIL as B3

Article Details ::
Article Name :
IMPACT OF CRM PRACTICES ON SERVICE QUALITY IN THE BANKING INDUSTRY
Author Name :
Dr. Shailja Pal
Publisher :
Ashok Yakkaldevi
Article Series No. :
ROR-14862
Article :
Author Profile
Abstract :
The current review investigates the impact of client relationships that board studies on support quality in the financial sector. CRM rehearsals significantly affect customer loyalty and faithfulness as well as the nature of administration given by the association.
Keywords :
  • Client relationship the executives,Information capacity,
 
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