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Article Name : | | INTERNET BANKING AND CUSTOMER SATISFACTION: A CONCEPTUAL STUDY | Author Name : | | Sonam Verma | Publisher : | | Ashok Yakkaldevi | Article Series No. : | | ROR-14770 | Article : | | | Author Profile | Abstract : | | Internet Banking is a product of e-commerce in the field of banking and financial services. In what can be described as B2C domain for banking industry, Internet Banking offers different online services like balance enquiry, requests for cheque books, recording stop-payment instructions, balance transfer instructions, account opening and other forms of traditional banking services | Keywords : | | - Customer Satisfaction,Internet Banking,
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