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Article Name : | | A CRITICAL STUDY ON PUBLIC AND PRIVATE SECTOR BANKS IN MARKETING MANAGEMENT AND CUSTOMER LOYALTY IMPACT SPECIAL REFERENCE TO DELHI NCR | Author Name : | | Dr. Sapna Bansal, Piyush Prabhakar and Kabiru Yusuf Sadauki | Publisher : | | Ashok Yakkaldevi | Article Series No. : | | ROR-11650 | Article : | | | Author Profile | Abstract : | | This article takes place a Comparative Study on Public and Private Sector Banks in Marketing mix and marketing management and Customer Loyalty impact with special reference to Delhi NCR. | Keywords : | | - Customer Relationship Marketing mix and marketing management (CRM) strategy,Customer Loyalty (CL),
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