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Article Details ::
Article Name :
AN EMPIRICAL STUDY ON IMPACT OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR AMONG EMPLOYEES OF PRIVATE SECTOR BANKS IN TELANGANA STATE
Author Name :
A. Satish Kumar , K. Veeraiah
Publisher :
Ashok Yakkaldevi
Article Series No. :
ROR-2145
Article :
Author Profile
Abstract :
Organizational citizenship behavior (OCB) is referred to as a set of discretionary workplace behaviors that exceed one’s basic job requirements. They are often described as behaviors that go beyond the call of duty.In this research the various factors that influences the OCB among middle level employee’s of Private sector banks were identified. Primary data collected with the help of structured questionnaire administrated to middle level employees of top 2 private sector banks in Telangana state. Data was collected from respective banks main branch. Totally there were 215 middle level employees in all the two banks. In that 183 respondents were selected by adopting simple random sampling using lottery method. To find out the suitability of the questionnaire a pilot study was carried out among 15 respondents and necessary additions and deletions were made in the questionnaire. To test the reliability and validity of the data collected cronbach’s alpha test was used and values of Coefficient alpha (Cronbach’s Alpha) have been obtained, the minimum value of Coefficient alpha obtained was 0.845.This shows data has satisfactory internal consistency reliability. Using Statistical Package for Social Science(SPSS) the following relevant tools were administered 1) Factor Analysis 2) Multiple Regression and 3) Reliability.Some of the relevant findings were derived that will be significant to present Indian Scenario.
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