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| Article Name : | | | EVALUATION OF THE APPLICATION OF THE PDCA CYCLE (PLAN-DO-CHECK-ACT)IN DECISION-MAKING IN INDUSTRIAL PROCESSES (Avaliação da aplicação do ciclo PDCA na tomada de decisão em processos industriais) | | Author Name : | | | Ananélia Claudia Rodrigues de Queiroz Albuquerque , Jandecy Cabral Leite, Antonio Claudio Kieling , Carly Pinheiro Trindade and Márcio Vinicius Araújo de Barros | | Publisher : | | | Ashok Yakkaldevi | | Article Series No. : | | | ROR-1826 | | Article : | |  | Author Profile | | Abstract : | | | The multiplicity of challenges of a globalized and competitive reality of industrial processes has driven the development of several instruments to the essential synchronization of the quality management system within the organizational processes. In this context, this paper presents the instrument called PDCA cycle that, if implemented effectively in the industrial process, operates on improving decision-making for its broad applicability, versatility and relevance as an aid in finding solutions to the challenges that the management quality faces and enables the identification of factors that interfere and / or facilitate the dynamics of the strategic vision through the quality management system and its control in order to meet business and market demands. This is a research / action that drew upon questionnaires, interviews, direct observation and data collection through technical visits carried on as a case study. The PDCA cycle in this paper was used as a tool for evaluation and diagnosed discontinuities in the company's production process under study pointing inconsistency between the input and the output. | | Keywords : | | - Flowchart
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