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Qualis Capes / BRAZIL as B3

Article Details ::
Article Name :
CONCEPTUALIZATIONS AND MEASUREMENTS OF SERVICE QUALITY: MAJOR ISSUES
Author Name :
Ruksana Sultana
Publisher :
Ashok Yakkaldevi
Article Series No. :
ROR-3817
Article :
Author Profile
Abstract :
Service quality, an attribute, cannot be measured and tested in a straight forward manner like any quantitative observation, the variable.
Keywords :
  • Service Quality,Attribute,
 
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