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| Article Name : | | | FIDELIZAÇÃO DO CLIENTE ATRAVÉS DO MARKETING DE SERVIÇO: ESTUDO DE CASO DA EMPRESA FRANCITEC COMÉRCIO E MANUTENÇÃO DE MÁQUINAS E EQUIPAMENTOS | | Author Name : | | | Juliana da Costa Carvalho,Karina Sousa Nascimento, Felipe Teixeira Dos Santos1,Marcello Pires Fonseca, Odiléa Monteiro de Carvalho | | Publisher : | | | Ashok Yakkaldevi | | Article Series No. : | | | ROR-2644 | | Article : | |  | Author Profile | | Abstract : | | | The aim of this article is to show the results of the research conducted in the Company Francitec Maintenance of Machines and equipment, it is based on the discussion related to the dimensions perceived | | Keywords : | | - Loyalty of customers
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